Introduction to the Balanced Scorecard

This one day, in-house workshop, provides managers and their team members with an introduction to the Balanced Scorecard. As a system of management, the Balanced Scorecard is applicable to organizations of any size in the private, public and voluntary sectors. Just as an aircraft's pilot and crew - from jumbo jets to small aircraft - need tools and instruments to guide them to where they want to get to, so do management. The workshop will also benefit those with some prior knowledge of the Balanced Scorecard because of the focus on applying the approach.

While some organizations have implemented a Scorecard using spreadsheet and presentation software, we believe that they are missing a key benefit - enhanced communication on strategy as soon as performance data becomes available. Additionally, the cost of data collection and dissemination in terms of time and manpower generally exceeds the cost of appropriate software by a significant amount by the end of the first year. Organizations can overcome these obstacles through the use of the Microsoft software and tools. Microsoft's solution has been certified by the Balanced Scorecard Collaborative.

Workshop Overview - Typical Programme

The morning sessions will introduce the ideas behind the Balanced Scorecard, get participants applying them to their own organization and start the development of a performance management framework.

The afternoon is focussed on developing a computer based model; analysing this model; and defining an action plan to introduce the Balanced Scorecard into their organization.

Workshop Benefits
• Awareness of the Balanced Scorecard as a system for management
• Practice in developing your own Scorecards
Establishing the organization's state of preparedness for developing a full scale Scorecard
• Development of an early pilot model for a Scorecard
• Development of a plan for commitment and action.

Who Should Attend
Managers, work-based teams and analysts involved in performance management and who wish to find out what the Balanced Scorecard is and how it may be practically applied to their business issues. The workshop is limited to no more than 16 participants.

Normally the Workshop commences at 9.15 hours and comes to an end no later than 17.00 hours.

The workshop will be led by:

Tony Gill who is a director of Phrontis. He has held a number of international marketing and management positions within Carrier Corporation and for the past fifteen years has specialised in helping organizations to improve both strategic and operational performance using systems thinking approaches. He is co-editor of the book, 'Multi-methodology: The Theory and Practice of Combining Management Science Methodologies' published by John Wiley. Tony has been a guest lecturer in strategy development at Warwick Business School on the MBA programmes.

As an in-house workshop, this will be held at a location determined by the Client.

Special Promotion Workshop Fee
The fee for the Workshop is £750 plus VAT. If the venue is more than 100 miles from Oxford, UK then travel, subsistence and accommodation expenses will be charged at cost. This offer is intended for European Community countries only but may be considered for delivery in other countries on payment of a mutually acceptable higher fee.

For further details about any of the Phrontis courses, please contact Tony Gill of Phrontis Limited at: Beacon House, Horn Hill Road, Adderbury, Banbury, Oxon OX17 3EU, UK. Tel: +44(0)1295 812262, fax +44(0)1295 812511.



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