Balanced Scorecard Workshop

Typical Programme for the Day

Date: A mutually convenient date during 2004/5
Time: 09:15-17:00

Location: A meeting room in your offices

Workshop Programme

09:15-09:20 Introduction and Objectives

09:20-10:30 Introduction to the Balanced Scorecard

10:30-11:00 Establishing the Organizational Context

11:00-13:00 Group exercise

- Balanced Scorecard in our organisation
- defining vision, strategy and CSFs
- developing a Strategy Map
- defining measures and definitions for measures

13:00-13:30 Lunch

13:30-14:00 Introduction to the Microsoft Balanced Scorecard Framework

14:00-16:00 Synthesis of the group exercise

- developing a strategy map
- browsing through the created model
- Analysing the first scorecard

16:00-16:30 Agreeing on the next steps

- Project Plan draft

16:30-17:00 Discussion, questions...


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